Revolutionizing Public Governance
Digital Transformation for Local Government Agencies and Organizations
Objectives
- Introduce digital transformation solutions for government agencies.
- Provide detailed information on key areas required for digital transformation.
- Guide government agencies on self-assessment and preparation for digital transformation.
- Highlight the benefits, challenges, and steps for implementing digital transformation.
THE DIGITAL TRANSFORMATION KEY & SELLING POINTS
10 Key-points in Implementing the Digital Transformation
Project by ESV Group
1. Cross-Sector Collaboration:
The project required coordination across various sectors such as agriculture, public administration, healthcare, and education, ensuring that each sector could effectively transition to a digital platform.
2. Smart City Implementation:
ESV Group implemented smart city solutions in the localized government, including real-time monitoring, security systems, and public service platforms, providing citizens with more efficient and accessible services.
3. Agricultural Digitalization:
Digital transformation in agriculture involved introducing IoT technologies for pest monitoring, water data collection, and developing a digital agricultural ecosystem, which improved productivity and sustainability.
4. E-Government Development:
ESV Group developed the e-Smart-Application, which allowed for better communication and interaction between the government and citizens, promoting transparency and efficiency in public administration.
5. Digital Literacy Programs:
Through the establishment of Community Digital Technology Groups, the project helped improve digital literacy and skills among the population, fostering the development of “digital citizens.”
6. Data-Driven Governance:
The project focused on creating data-sharing platforms and open data repositories, enabling real-time data integration across sectors, thus improving decision-making processes for government leaders.
7. Security Enhancements:
Security camera systems and IoT technology were deployed for monitoring and crime prevention, supporting local authorities in managing public safety more efficiently.
8. Economic Growth via E-Commerce:
The project helped small and medium-sized agricultural enterprises shift to e-commerce platforms, expanding their market reach and fostering economic development through digital tools.
9. Leadership and Policy Alignment:
Strong leadership support from the localized government and close alignment with the province’s digital transformation goals were crucial for the successful implementation of the project.
10. Sustainability and Environmental Focus:
A focus on sustainable agricultural practices was key, with tools like the Agricultural Product Map and real-time environmental monitoring supporting long-term environmental and economic sustainability.
11 Selling-points of the Digital Transformation
Project by ESV Group
1. Comprehensive Digital Transformation Across Multiple Sectors
ESV Group successfully implemented digital transformation in critical sectors such as agriculture, public administration, healthcare, education, and social services. The projects cover a broad range of sectors, showing the scalability and adaptability of the solutions provided by ESV Group.
2. Development of Smart City Infrastructure
The launch of the localized government’s Smart Operation and Monitoring Center showcases ESV Group’s ability to implement smart city technologies, including real-time monitoring, security cameras, and public service platforms, making cities more efficient, secure, and citizen-friendly.
3. Agricultural Digitalization and Efficiency Improvements
ESV Group enabled the digitization of agricultural data and processes in Đồng Tháp Province. With systems such as smart pest monitoring, water data tracking, and real-time farming insights through IoT, the transformation directly improved agricultural productivity and sustainability.
4. Promoting E-Government Solutions for Transparency
The e-Smart-Application allows for easy interaction between the government and its citizens, encouraging transparency, efficiency, and accessibility. It helps citizens access public services, submit feedback, and track administrative processes, aligning with modern governance standards.
5. Building Digital Literacy and Digital Citizens
Through initiatives like Community Digital Technology Groups, ESV Group contributed to developing digital skills among the population, bridging the gap between citizens and technology and fostering a “digital citizen” culture.
6. Data-Driven Governance and Decision Making
The development of a shared data repository and open data platform allows for the integration of data from various sectors, facilitating real-time decision-making, enabling a data-driven approach to governance.
7. Comprehensive Security and Surveillance
The deployment of security cameras and IoT-driven monitoring systems supports public safety, helping local authorities manage and resolve criminal cases, thus providing increased security and peace of mind to citizens.
8. Supporting Economic Growth through Digital Tools
ESV Group’s efforts also include enabling small and medium-sized agricultural enterprises to transition to e-commerce platforms, expanding their market access and fostering economic growth through the digital economy.
9. Flexible and Customizable Solutions
ESV Group provided customized digital solutions to local governments and businesses, from smart farming technologies to urban planning and management tools, showing their capability to adapt to different needs.
10. Focus on Sustainability
With smart farming solutions such as the Agricultural Product Map and real-time environmental data monitoring, ESV Group’s initiatives focus on sustainable agricultural practices, enhancing long-term environmental and economic resilience.
11. Leadership and Collaborative Governance
The success of the projects demonstrates ESV Group’s ability to work collaboratively with local governments and align digital transformation goals with political leadership and socio-economic objectives.
OVERVIEW OF DIGITAL TRANSFORMATION FOR LOCAL GOVERNMENT AGENCIES AND ORGANIZATIONS
Digital transformation is an important trend in the marketplace. We will discuss with you the current trends and strategies in digital transformation and the benefits of implementing digital transformation in administrative agencies.
KEY AREAS OF DIGITAL TRANSFORMATION
There are 7 main areas of focus in digital transformation for government agencies:
- Enhancing IT infrastructure.
- Developing online public services.
- Digitizing and automating processes.
- Enhancing human resource capabilities.
- Effective data management.
- Cybersecurity and information security.
- Supporting policies and regulations.
SELF-ASSESSMENT GUIDE
ESV Group can provide tools and guidance for agencies to self-assess their readiness for digital transformation. Including assessment criteria, questionnaires, and detailed guidance.
SURVEY AND ASSESSMENT
has been tailored by ESV.Group for managers, C-Level executives, and IT heads, providing a comprehensive evaluation of digital transformation across public governance, agriculture, and citizen engagement.
A. Survey for Manager Level
Part 1: Current Systems Evaluation (Applicable to all case studies)
1. What digital systems or platforms are currently in use in your department? (e.g., Smart Operation and Monitoring Center, e-Smart-Application, Agricultural Product Map) (Note: Please list the systems or digital platforms your department uses in its daily operations.)
2. How effective are these systems in supporting daily operations and achieving departmental goals? (Note: Please assess how well these systems are helping your department in daily work and reaching goals.)
Very Effective / Effective / Neutral / Ineffective / Very Ineffective
3. What challenges or limitations have you encountered with the current systems (e.g., integration issues, lack of functionality)? (Note: Share any challenges you face when using the current systems, such as integration issues or lack of features.)
4. How well are these systems integrated across departments (e.g., data sharing, communication)? (Note: How well are the systems integrated for data sharing and communication with other departments?)
Fully Integrated / Partially Integrated / Not Integrated
5. How would you rate the training and support provided for using these systems? (Note: How do you feel about the level of support and training provided for using the systems?) Excellent / Good / Average / Poor
Part 2: Digital Tools and Needs (Case-specific)
Case Study – Public Governance & Smart City
6. How has the Smart Operation and Monitoring Center improved public services such as healthcare, security, and traffic management? (Note: How has the Smart Operation and Monitoring Center improved the quality of public services like healthcare, security, and traffic management?)
Very Good / Good / Neutral / Poor / Very Poor
7. In what areas could the Smart Operation and Monitoring Center be improved to provide better decision-making insights? (Note: Do you see any areas for improvement in the center to better support decision-making? Please list them.)
8. To what extent has real-time monitoring (e.g., security cameras) improved public safety and incident response? (Note: How has real-time monitoring improved public safety and incident response?) Very Significant / Significant / Moderate / Insignificant / No Impact
Case Study – Digital Citizens & E-Government
9. How effective has the application (if implemented) been in handling citizen feedback and improving administrative processes? (Note: How well has the application helped resolve citizen feedback and improve administrative processes?)
Very Effective / Effective / Neutral / Ineffective / Very Ineffective
10. What additional features or functions could improve the application (if implemented) for better citizen engagement? (Note: Please suggest new or improved features for the application to better support citizen engagement.)
11. How well are the Community Digital Technology Groups functioning as a bridge between the government and citizens? (Note: How effectively are the Community Digital Technology Groups creating a connection between the government and citizens?)
Very Good / Good / Neutral / Poor / Very Poor
Case Study – Agriculture Digital Transformation
12. How has digital transformation (e.g., IoT, Agricultural Product Map, smart pest monitoring) improved agricultural productivity in your area? (Note: How has digital transformation impacted agricultural productivity in your area?)
Very Significant / Significant / Moderate / No Impact
13. What challenges have you faced when using digital tools like the Agricultural Product Map or IoT technology in agricultural operations? (Note: Have you encountered any challenges in applying digital technology in agricultural production? Please share them.)
14. What additional digital tools or integrations do you think are needed to further optimize agricultural practices? (Note: What additional technology or solutions do you suggest for improving agricultural efficiency?)
Part 3: Digital Transformation Goals (Case-specific)
15. What are the three main areas in your department where you see the greatest potential for digital transformation? (Note: Which areas in your department do you see as having the greatest potential for digital transformation?)
16. How ready do you think your department is for full-scale digital transformation, including automation and data-driven decision-making? (Note: Do you feel your department is ready for implementing digital transformation and automation tools?)
Very Ready / Ready / Neutral / Not Ready / Very Unready
17. What impact do you expect digital transformation to have on data sharing and collaboration between departments? (Note: Share your expectations regarding how digital transformation will affect collaboration and data sharing between departments.)
B. Survey for C-Level Executives
Part 1: Current Infrastructure Evaluation (Case-specific)
18. How would you rate the overall effectiveness of the current digital systems (e.g., Smart Operation and Monitoring Center, implemented applications, IoT in agriculture) in achieving the organization’s strategic goals? (Note: How effectively do the current digital systems help you achieve the strategic goals of the organization?)
Excellent / Good / Neutral / Poor / Very Poor
19. How well do current systems support real-time decision-making and data analytics across departments? (Note: How well do current systems support real-time data analysis and decision-making?)
Fully / Mostly / Partially / Minimally / Not at All
20. What challenges or limitations have you observed with the current digital systems in terms of scalability and growth? (Note: Have you encountered any difficulties with the scalability and growth of the current digital systems?)
21. How integrated are these systems across different business units and departments? (Note: Are the systems well-integrated with other business units and departments?)
Fully Integrated / Partially Integrated / Not Integrated
Part 2: Strategic Needs and Priorities (Case-specific)
Case Study – Public Governance & Smart City
22. How has the Smart Operation and Monitoring Center contributed to improving public governance, security, and service delivery? (Note: How has the Smart Operation and Monitoring Center contributed to improving security and public service delivery?)
Very Significant / Significant / Moderate / Insignificant / No Impact
23. What additional technologies or features would you like to see integrated into the smart city infrastructure to enhance governance and public service delivery? (Note: Please suggest additional technologies or features to improve the smart city infrastructure.)
Case Study – Digital Citizens & E-Government
24. How has the application (if implemented) impacted citizen engagement and government transparency? (Note: How has the application (if implemented) helped improve transparency in government processes?) Very Significant / Significant / Moderate / No Impact
25. What strategic benefits do you expect from building a digitally connected citizen base through implemented applications? (Note: What strategic benefits do you expect from building a digitally connected citizen base?)
Case Study – Agriculture Digital Transformation
26. How important is digital transformation in agriculture for improving sustainability and productivity in your area? (Note: How important is digital transformation in agriculture to improving sustainability and productivity in your region?)
Very Important / Important / Somewhat Important / Not Important
27. What strategic value do you see in adopting advanced technologies (e.g., IoT, data analytics) for agricultural operations? (Note: Please assess the value of advanced technology in agriculture.)
Very High / High / Moderate / Low
28. What risks do you foresee if the agricultural sector fails to fully embrace digital transformation? (Note: What risks do you foresee if agriculture does not undergo full digital transformation?)
Part 3: Setting Strategic Digital Transformation Goals (Case-specific)
29. What are the top three digital transformation goals you would like to achieve in the next 12-24 months across public governance, agriculture, and citizen engagement? (Note: Please share three important digital transformation goals you want to achieve in the next 1-2 years.)
30. What investments (e.g., technology, talent, infrastructure) do you consider crucial for successfully implementing your digital transformation strategy? (Note: Please specify which investments are crucial for your digital transformation strategy.)
31. What challenges do you foresee in scaling up digital transformation initiatives across multiple sectors, and how can these challenges be mitigated? (Note: Please share any challenges you might face in expanding digital transformation initiatives and how to address them.)
32. How do you envision digital transformation improving the province’s competitiveness and socio-economic development in the next five years? (Note: Please share your views on how digital transformation will impact the province over the next five years.)
C. Survey for IT Heads (Technology Experts)
Part 1: Infrastructure and Systems Evaluation
33. How well are the current digital infrastructure and IT systems (e.g., network, servers, databases) supporting the organization’s overall operations across all sectors (public governance, agriculture, e-government)? (Note: How well does the current digital infrastructure support the organization’s operations?)
Excellent / Good / Neutral / Poor / Very Poor
34. What key limitations or bottlenecks exist in the current IT infrastructure concerning scalability, performance, and integration across departments? (Note: Please assess any limitations or bottlenecks in IT scalability and integration.)
35. How well do current systems support real-time data analytics, monitoring, and decision-making? (Note: How well do current systems support real-time data analysis and decision-making?)
Fully / Mostly / Partially / Minimally / Not at All
36. How integrated is the data from various sectors (public services, agriculture, citizen engagement) within the organization’s digital infrastructure? (Note: Please share how well data from different sectors is integrated into the digital infrastructure.)
Fully Integrated / Partially Integrated / Not Integrated
Part 2: Security and Risk Management
37. How secure are the current digital systems against cyber threats, and what measures have been implemented to protect sensitive data? (Note: Please assess the security of the digital systems against cyber threats.)
Very Secure / Secure / Somewhat Secure / Insecure
38. What vulnerabilities have been identified in the current systems, and what strategies are in place to mitigate these risks? (Note: What vulnerabilities exist in the current systems and how are they being addressed?)
39. What level of disaster recovery and business continuity planning has been established for the organization’s critical IT systems? (Note: Please assess the level of disaster recovery planning in place for the IT systems.)
Fully Planned / Partially Planned / Not Planned
Part 3: Emerging Technologies and IT Investments
40. What technologies (e.g., AI, IoT, cloud computing, blockchain) do you believe will have the most impact on the organization’s digital transformation in the next 2-3 years? (Note: Please share the advanced technologies that you believe will have the greatest impact.)
41. How prepared is your IT infrastructure to support the integration of advanced technologies like IoT in agriculture and AI for data analytics in public governance? (Note: How well-prepared is your IT infrastructure for integrating advanced technologies like IoT and AI?)
Very Prepared / Prepared / Neutral / Unprepared / Very Unprepared
42. What IT investments (e.g., hardware, software, human resources) are most critical to support the organization’s future digital transformation initiatives? (Note: What IT investments are most crucial for supporting future digital transformation initiatives?)
Part 4: IT Leadership in Digital Transformation
43. How can the IT department play a more strategic role in aligning digital initiatives with the organization’s overall business objectives? (Note: Please assess the role of the IT department in aligning digital initiatives with overall business goals.)
44. What challenges do you foresee in the IT department’s ability to scale operations and support digital transformation across different sectors (public governance, agriculture, e-government)? (Note: Please share the challenges the IT department may face in supporting digital transformation across sectors.)
45. What are the top three priorities for IT in the next 12 months to ensure the successful implementation of digital transformation projects? (Note: Please list the top three priorities for IT to ensure the successful implementation of digital transformation projects in the next year.)
CASE STUDIES AND SUCCESS STORIES
ESV Group has successfully implemented digital transformation for agencies in Vietnam. We want to share lessons learned and benefits achieved from implemented agencies.
CASE STUDY 03
Key Targets in Agricultural Digital Transformation
The digital transformation in Đồng Tháp province’s agriculture sector has achieved five key targets: 100% of administrative procedures under the Department of Agriculture and Rural Development are now eligible for level 4 online public services. Additionally, 100% of databases managed by the agriculture sector (at provincial, district, and commune levels) have been digitized and made available as open data for the public and socio-economic development. A comprehensive database on agricultural production and rural development has been established across management levels. The digital agricultural ecosystem integrates synchronized data systems from provincial to commune levels, and more than 55% of small and medium-sized agricultural enterprises are now supported to do business on e-commerce platforms.
Unified Efforts in Digital Transformation
The agricultural digital transformation in Đồng Tháp province has been implemented through a coordinated effort across all levels of government, including the provincial Party Committee, the Vietnam Fatherland Front Committee, and socio-political organizations. These entities have ensured that party members, officials, and public servants are aligned, fostering strong consensus and unified action for the successful digital transformation of the agricultural sector across the province.
Innovative Tools for Agricultural Efficiency
In Cao Lãnh city, digital transformation efforts include the development and pilot testing of an Agricultural Product Map software. This tool enables businesses and customers to access detailed production information and helps connect producers with enterprises. Seven cooperatives have been trained to use the Facefarm electronic production diary software, and farmers have been introduced to Internet of Things (IoT) technology to enhance agricultural processes.
Advanced Monitoring Systems for Rice Cultivation
The Mỹ Đông II Agricultural Service Cooperative in Tháp Mười district, which oversees 570 hectares of rice production, has adopted digital transformation tools, including a smart pest monitoring system. This system allows farmers to track pest activity in real-time through mobile phones and apply integrated pest management (IPM) from the start of the crop to protect beneficial insects. Additionally, the cooperative has installed a water monitoring network that collects environmental data, such as water levels, salinity, and pH, to support their three rice crops per year.
IoT and Data Integration for Effective Monitoring
Đồng Tháp province has installed six water monitoring stations and fifteen insect monitoring stations using IoT technology. These stations automatically collect data for natural disaster and disease forecasting, enabling timely responses. The province is currently maintaining 28 software applications and databases, which have significantly improved state management efficiency in the agriculture sector. The digital agricultural data platform is consistently maintained with 15 reporting templates for areas such as crop cultivation, livestock, aquaculture, rural development, and forestry. The “Smart Village” model in Tân Thuận Tây commune is also being expanded to other communes.
Leadership Driving Agricultural Digital Transformation
The digital transformation of Đồng Tháp province’s agriculture sector has been supported by strong leadership and direction from the provincial Party Standing Committee and the Provincial People’s Committee. The digital agricultural data platform has been built and trialed according to schedule, with data digitization systems integrated into the provincial data center. This system enhances province-wide digital transformation management, contributing to the efficient socio-economic governance of Đồng Tháp province.
Objectives of Đồng Tháp Province’s 2023 Digital Transformation Plan
The Digital Transformation Plan for Đồng Tháp province in 2023 was issued by the Provincial People’s Committee on March 16.
The theme for 2023, dubbed the “Year of Digital Data,” focuses on “creating and utilizing digital data to generate new value.” Departments, sectors, and localities within the province are concentrating on building and utilizing sectoral and local databases, with a particular focus on data related to population and agriculture. At the same time, they are working on developing a shared data repository and an open data platform to integrate data from localities and units, allowing it to be categorized and shared with organizations and individuals. This serves as the foundation for developing a Digital Government, improving the efficiency of government operations at all levels.
Additionally, the plan promotes the development of a digital economy and digital society aimed at fostering business growth and improving the quality of life for the province’s citizens, thereby contributing to sustainable socio-economic development. Ensuring information safety and security is also a priority, building trust among citizens and businesses participating in digital transformation, and contributing to national defense and security.
To achieve these objectives, the plan outlines four key solutions: Enhancing communication efforts to raise awareness and digital skills, increasing interaction with citizens and businesses; developing collaboration models between government agencies and businesses; researching and cooperating to master and effectively apply new technologies; and attracting information technology resources.
The Provincial People’s Committee requires directors of departments, heads of provincial-level agencies, and chairpersons of district and city People’s Committees to base their actions on their assigned functions, tasks, and powers to develop specific implementation plans. Leaders are expected to directly oversee, monitor, and encourage the implementation of the plan. They are also required to proactively coordinate with relevant units to effectively carry out assigned tasks, and propose adjustments to the Provincial People’s Committee (through the Department of Information and Communications) to ensure that the plan aligns with the province’s socio-economic development goals and emerging needs.
Source: 99/KH-UBND
Big thanks to:
– Madam Nguyễn Lâm Thanh Thủy, Director of the Department of Information and Communications of Đồng Tháp Province.
and
– Mr. Ngô Phước Dũng, Director of Mỹ Đông II Agricultural Service Cooperative.
CASE STUDY 02
Digital Transformation Resolution and Plan: Building “Digital Citizens” and the e-Đồng Tháp Application – Supporting E-Government
The Digital Transformation Resolution of the Provincial Party Executive Committee and the Digital Transformation Plan of Đồng Tháp province have set numerous goals and tasks, among which the development of a “digital citizen” is a crucial objective, determining the success of the province’s digital transformation process. “Digital citizens” are not only those who can apply digital technology, possess digital identities, and transact in the digital environment, but also those with the culture and knowledge to protect themselves online. This is a process of learning, experience, and practical application.
Community Digital Technology Groups – The Link Between Government and Citizens
The Province’s leader further emphasized that the initiative to establish Community Digital Technology Groups has proven to be highly effective, acting as a “bridge” between the government and the people. These groups help citizens access information technology applications, e-commerce, and public administrative services more easily and conveniently. Currently, the province has 684 Community Digital Technology Groups at the village and hamlet levels, and 84 groups at the commune and ward levels. Many successful models of digital transformation have been implemented, such as Digital Transformation Roads, Digital Residential Communities, and Market 4.0. As a result, citizens’ awareness and basic digital skills have improved, gradually forming the foundation for “digital citizens.”
e-Đồng Tháp Application – Supporting E-Government
The e-Đồng Tháp application, launched by the Department of Information and Communications, is a smartphone app designed to assist government officials, civil servants, citizens, organizations, and businesses with tasks related to e-government. It allows users to submit feedback and complaints from citizens and businesses; report issues via the 1022 hotline; receive warnings and guidance on administrative procedures; track administrative records; and provide feedback to the local government. The launch of e-Đồng Tháp contributes to building a friendly government that works alongside businesses and serves the people, making it easier for citizens to access digital technology services.
Digital Transformation Awareness Competition on e-Đồng Tháp
The Department of Information and Communications, in collaboration with the Đồng Tháp Provincial Youth Union, has launched a competition to raise awareness about digital transformation through the e-Đồng Tháp app. The competition is conducted online in a multiple-choice format, with four rounds held over four weeks in September. Participants are not limited in the number of entries they can submit. Weekly results will be based on the highest score and the fastest completion time of each individual, and the final results will be calculated based on the total score from all four rounds.
The competition content focuses on the regulations and documents concerning digital transformation in Đồng Tháp province and at the national level, solutions to promote digital transformation, and foundational knowledge on digital transformation for citizens and businesses. The competition is open to government officials, civil servants, members of the Community Digital Technology Groups, youth union members, students, citizens, and businesses in the province.
Big thanks to:
Mr. Huỳnh Minh Tuấn
CASE STUDY 01
Revolutionizing Public Governance: Launch of Cao Lãnh’s Smart Operation and Monitoring Center
On December 12, 2021, the Cao Lãnh Smart Operation and Monitoring Center was officially launched, piloting 10 areas: Healthcare, Public Administration, Education, Socio-Economic Development Indicators, Task Management, Field Report Handling via 1022, Security and Traffic Safety Monitoring, Tourism, Labor – Invalids and Social Affairs, and Document Management and Processing. Additionally, the city has completed and activated the Urban Planning Map, Land Use Management Map, and developed an Agricultural Product Map as well as a Farmer Directory for Tân Hậu hamlet in Tân Thuận Tây commune. The city has also implemented location mapping and the issuance of production area codes for agricultural products within the area.
Security Camera Systems for Law Enforcement
To date, the city has utilized its security camera system to aid in criminal investigations concerning social order, supporting the city’s police in resolving 381 cases. Through the 1022 Public Service Information Hotline, Cao Lãnh city has received and processed 910 feedback and suggestions from citizens via multiple channels: Phone, Email, Facebook, the 1022 Website, Zalo, and the e-Đồng Tháp App. Other areas are monitored, reported, and summarized on the system, providing leadership with real-time data to make timely decisions.
Showcase of Smart City Technology
During the launch ceremony, delegates were guided by VNPT Đồng Tháp Information Technology Center through various IOC Dashboards, the Cao Lãnh Smartcity App, the Agricultural Product Map, the Production Area Code Management Map, and the VMS Security Camera system. Delegates also had the opportunity to visit the Smart Operation and Monitoring Center for a hands-on experience
Big thanks to:
Mr. Võ Phan Thành Minh – Chairman of the People’s Committee of Cao Lãnh City
VIETNAM IS ACTIVELY PROMOTING THE DIGITAL ECONOMY, CREATING A FAVORABLE ENVIRONMENT FOR BUSINESSES AND GOVERNMENT AGENCIES TO ADOPT TECHNOLOGY IN MANAGEMENT AND BUSINESS OPERATIONS
Some of the key documents and strategies include:
* National Digital Transformation Strategy to 2025, with an orientation to 2030: The Vietnamese government approved this strategy with the goal of developing a digital government, digital economy, and digital society, while also fostering Vietnamese digital technology enterprises capable of competing globally. This strategy emphasizes the crucial role of digital technology across all economic and social sectors, particularly in the context of the COVID-19 pandemic.
* Resolution No. 52-NQ/TW dated September 27, 2019:
This is a resolution from the Politburo regarding several guidelines and policies to proactively participate in the Fourth Industrial Revolution, including targets for developing the digital economy. According to this resolution, by 2025, Vietnam’s digital economy is expected to account for 20% of GDP, increasing to 30% by 2030.
* Decision No. 749/QD-TTg:
This decision launched the National Digital Transformation Program to 2025, with an orientation to 2030. It serves as the foundation for numerous digital transformation activities, including enhancing online public services and developing digital platforms such as electronic payments, logistics, and online education.
*Programs and online trade promotion conferences:
The Ministry of Industry and Trade, along with other ministries and sectors, organized numerous online trade promotion and business matchmaking conferences, helping Vietnamese businesses maintain and develop international partnerships amid the pandemic.
* These websites provide official documents and updates on policies, strategies, and legal frameworks related to the development of the digital economy in Vietnam: